KONICA MINOLTA: Bizhub 162 Error C0070 Solution and Toner Cartridges with Clean Planet Program

KONICA MINOLTA: CUSTOMER SAVES $240,000 WITH KONICA MINOLTA MPS

Konica Minolta Business Solutions U.S.A. reports that one of its customers, Infirmary Health System, a provider of healthcare in southwest Alabama, has implemented Konica Minolta Optimized Print Services (OPS) throughout its entire network of hospitals, outpatient facilities, and medical clinics, and has subsequently saved over $240,000, as well as simplified the management of 2,000 printing devices and improved and document security.

“Maintaining our large printing fleet across multiple hospitals and clinics was a strain on the IT department and our operational budget,” commented Eddy Stephens, CIO of Infirmary Health System. “It made more sense to move to a single managed print service plan with Konica Minolta OPS maintaining and supporting our entire fleet regardless of the manufacture and model. Not only has it helped to drive down operating costs, but the IT department no longer has to manage multiple vendors or service devices ourselves. With everything else I have on my plate as CIO of a large healthcare provider, printing is now one less thing I have to worry about with Konica Minolta OPS.”

For the past 15 years Infirmary Health, has leveraged Konica Minolta printers, bizhub MFPs, and production-print systems. Looking ahead to the long-term changes in healthcare reimbursements from government and private payers, Infirmary Health turned to Konica Minolta to implement an MPS solution that would help reduce its operating budget and drive costs out of the system. Infirmary Health now saves $20,000 monthly on replacement toner cartridges by moving to Konica Minolta OPS for the ordering and delivery of all consumables, replacement parts, and maintenance kits, regardless of the device make or model.

With a total of 2000 printing devices throughout the organization, Infirmary Health has moved to a vendor-supported maintenance model with a dedicated Konica Minolta technician on site to service and ensure optimal uptime. Now when IT receives a call related to printing, it’s sent directly to the Konica Minolta technician. The combination of a dedicated Konica Minolta technician and local technician support ensure that Konica Minolta can service and maintain all the print devices located throughout nine different hospital facilities and more than 30 satellite clinics.

“Like so many large organizations with multiple locations, Infirmary Health’s printing environment was not optimized for efficiency and was comprised of excess printing, imaging and fax devices,” says Sam Errigo, senior vice president of Business Intelligence Services for Konica Minolta Business Solutions U.S.A.. “Konica Minolta’s Optimized Print Services (OPS) takes the complexity and inefficiencies out of managing a print environment for both productivity and cost savings. Our approach combines consultancy, hardware, software and implementation services in order to achieve cost reductions and trouble-free processes.”

Recycle Konica Minolta Toner Cartridges with Clean Planet Program

If you’re using a Konica Minolta copier, printer or multi-function printer (MFP), you can now recycle toner cartridges – as well as waste toner boxes, imaging units, developer/developer units and drums – quickly, easily and at no cost. Called the Clean Planet Program, this effort is one facet of Konica Minolta’s ongoing green efforts to protect the environment, reduce landfill waste and minimize its ecological footprint.

This program is available to small, home-office, mid-sized and large (high-volume) businesses, as well as organizations that use optimized print services.

You might be wondering how the toner and ink cartridge recycling program works. The process is simple:

Order Konica Minolta Clean Planet box or recycling pallet and UPS labels. If you have an optimized print services agreement, use the established process for printing out postage paid labels.
Package consumables in the Clean Planet box, affix the shipping label and send it to Konica Minolta via UPS.
Upon arrival, Konica Minolta will sort your consumables, check their condition and replace damaged and worn parts with new ones.
The used Konica Minolta toner cartridges are put back together and filled with new toner, tested and then placed in new packages.
They are sold as remanufactured cartridges.
Graphic Enterprises is proud to be part of Konica Minolta’s recycling effort. Let us help you get the program started for your business or organization. Visit our environment page for more information.
Konica Minolta Bizhub 162 Error C0070 Solution

A multifunction printer like the Konica Minolta Bizhub 162 regularly needs a toner cartridge replacement. This is due to the expected heavy printing workload it goes through on a daily basis. Thus, users of this printer keep stocks of toner cartridges to avoid delay on printing operations. Yet at times, printer problems are unavoidable. Users could experience a printer failure even after the replacement of a new cartridge. The most common error code that will be set off is the C0070.

An error C0070 is a toner replenishing motor malfunction. This printer blunder surfaces when the toner bottle is not positioned correctly after the replacement. This error is not a huge problem so there is no need to worry. What can you do to solve this printer problem?

Remove toner bottle.
Switch on the Bizhub 162 without the toner bottle. Wait for several minutes until the printer comes to rest. This procedure allows the printer mechanism (replenishing motor) that drives the toner bottle to return to its home position.
Check the toner bottle for damages or deformities on the notches. If the toner bottle has damages, replace with a new one. Otherwise proceed to the next procedure.
Reinsert the toner bottle.
Run a test print.
It is important for printer users to have know-how on their machines. This knowledge will help them solve simple problems. When the toner supply is low, replace it with a compatible TN-114 toner cartridge. And when an error C0070 appears, follow the procedures detailed above.